These Terms and Conditions govern your use of Zendbot software products, website, and related services. By accessing or using Zendbot, you agree to these terms.
Service Scope
Zendbot provides eCommerce management software and related business tools, including operational workflows, content management support, and communication features. Service scope may vary by package, agreement, and implementation plan.
Account Responsibilities
You are responsible for maintaining account security, login credentials, and authorized user access. You agree to provide accurate business information and promptly update account details when changes occur.
Acceptable Use
You agree not to use Zendbot for unlawful activity, unauthorized access attempts, malware distribution, abusive traffic, or policy violations. We may suspend access if use creates security, legal, or operational risks.
Payments and Billing
Pricing, billing schedules, and payment terms are defined by your selected plan or signed agreement. Late or failed payments may affect service continuity, support availability, or feature access until dues are resolved.
Intellectual Property
Zendbot retains ownership of software, platform design, trademarks, and related intellectual property. You retain ownership of your business data and lawful content uploaded through your account.
Data and Privacy
Your use of Zendbot is also governed by our Privacy Policy. We process data to operate services, improve reliability, and support legal compliance in line with applicable laws and customer agreements.
Third-Party Integrations
If you connect third-party tools, gateways, or services, their availability and policies are controlled by those providers. Zendbot is not liable for downtime, policy changes, or losses caused by third-party systems.
Service Availability
We aim for stable, high-quality service, but we do not guarantee uninterrupted availability. Planned maintenance, emergency fixes, network issues, or external dependencies may occasionally impact uptime.
Limitation of Liability
To the maximum extent allowed by law, Zendbot is not liable for indirect, incidental, or consequential losses arising from service use, business interruption, data loss, or third-party failures.
Termination
Either party may terminate service based on applicable agreement terms. Upon termination, access may be restricted, and data handling will follow retention and legal compliance requirements.
Changes to Terms
Zendbot may update these Terms and Conditions to reflect legal, technical, or business changes. Updated terms will be posted on this page and take effect according to the published update date.
Contact
For legal, billing, or terms-related questions, please contact Zendbot through our official contact channels.